Verified access · Clinical documentation · Regulatory coordination

Specialty medicine access coordinated through one regulated case file.

E-SPAN is an international case-orchestration platform for patients who need prescribed specialty medicines across borders. Every request is organised as an Access Case File connecting patients, doctors, authorised suppliers, regulators, logistics partners, and admin oversight.

Start patient access request Professional stakeholder access
1. Patient intakeMedicine need, country pair, prescription, treatment proof, and delivery information.
2. Clinical verificationDoctor validates indication, prescription authenticity, dose, urgency, and clarification needs.
3. Authorised supplyManufacturer or authorised distributor confirms source, availability, quote, and storage requirements.
4. Export clearanceSending-country regulator reviews supplier, product, invoice, and export documentation.
5. Patient protectionPayment becomes available only after verification, quote, and compliance feasibility review.
6. Procurement releaseApproved procurement moves from quote to controlled release and dispatch readiness.
7. Cold-chain trackingLogistics records pickup, customs milestones, temperature, humidity, seal, exceptions, and proof.
8. Import clearanceDestination regulator reviews patient import eligibility, arrival details, and release decision.
9. Delivery confirmationPatient confirms receipt and delivery evidence is attached to the case file.
10. Audit closureAdmin closes the case with a traceable audit record for accountability and learning.

Secure platform access

Login to your role-specific workspace. Public registration is available for patients and institutional stakeholders only. Admin access is assigned internally.

Trust architecture

Designed as a medical access governance platform, not a medicine marketplace.

E-SPAN protects patients by separating clinical verification, supplier confirmation, regulatory clearance, payment, procurement, logistics, and audit accountability.

1
No payment before verification

Patients pay only after clinical review, authorised source confirmation, quote approval, and compliance feasibility checks.

2
Verified supply pathway

Medicine access is linked to manufacturers, authorised distributors, product documentation, batch evidence, and storage requirements.

3
Export and import separation

Sending-country clearance and destination-country release are treated as different responsibilities with different evidence needs.

4
Cold-chain evidence timeline

Temperature, humidity, seal condition, customs stage, exception reports, and delivery proof become part of the case file.

Role-specific workspaces

Every stakeholder has a distinct task inside the Access Case File.

Patient / caregiver

  • Create access case
  • Upload prescription and treatment proof
  • View quote, payment, tracking, and messages
  • Confirm delivery and close request

Doctor / clinician

  • Review assigned cases only
  • Validate clinical legitimacy and urgency
  • Upload supporting prescription or treatment proof
  • Approve, reject, or request clarification

Pharma / authorised distributor

  • Confirm authorised supply
  • Provide availability and transparent quote
  • Upload product/source documentation
  • Release dispatch after approval

Sending-country regulator

  • Verify supplier and product documentation
  • Review export eligibility
  • Approve, hold, or reject export clearance
  • Flag suspicious supply risks

Destination-country regulator

  • Review import eligibility and arrival evidence
  • Check prescription, invoice, and shipment documents
  • Approve destination release
  • Record holds or clarification needs

Logistics / cold-chain partner

  • Create shipment and tracking number
  • Update customs and transit milestones
  • Record temperature, humidity, and seal status
  • Upload delivery proof and exceptions